Swoop Broadband $50 Gift Card Offer
Terms & Conditions

1. The promoter

This promotional offer (the "Offer") is made by HubIQ Pty Ltd ABN 44 698 335 027, trading as Pick A Deal ("Pick A Deal", "we", "us" or "our") of Australia. Pick A Deal can be contacted at admin@pickadeal.com.au or on 08 6336 6788.

The Offer is promoted by Pick A Deal and the gift card is provided by Pick A Deal. Swoop Broadband ("Swoop") is the supplier of the broadband service only and is not the promoter of this Offer.

2. The offer

Eligible customers who sign up to a new Swoop Broadband service using Pick A Deal's exclusive partner link — swoop.com.au/?partner=PICK01 — and who satisfy these terms and conditions will receive one (1) $50 gift card per eligible new service.

The Offer commences on 20 July 2026 and continues until withdrawn or amended by Pick A Deal in accordance with clause 10. Sign-ups made after the Offer is withdrawn are not eligible.

3. Eligibility

To be eligible for the Offer, you must:

• be an Australian resident aged 18 years or over;
• sign up for a new Swoop Broadband service using the Pick A Deal partner link above (or the corresponding QR code in Pick A Deal promotional material) during the Offer period;
• not be an existing Swoop customer transferring, relocating, re-contracting or re-connecting an existing service at the same or a different address;
• keep the service active and in good standing (including with payments up to date) for a continuous period of at least 90 days from the service activation date; and
• submit a valid claim in accordance with clause 4.

The Offer is limited to one (1) gift card per eligible new service and a maximum of one (1) gift card per household/service address, unless otherwise agreed by Pick A Deal in writing.

4. How to claim

To claim your gift card, you must complete the gift card claim form at pickadeal.com.au/claim and provide:

• your first and last name;
• your contact phone number and email address;
• the address at which the Swoop service is connected; and
• your order reference number (found in the order confirmation email from Swoop after sign-up).

Claims should be submitted after your Swoop service has been activated. Claims that are incomplete, inaccurate, or that cannot be matched to a qualifying sign-up made via the Pick A Deal partner link may be rejected.

5. Verification and issue of the gift card

Gift cards are issued after 90 days of continuous active service from the service activation date, and only after Pick A Deal has verified that:

• the referred order was placed through the Pick A Deal partner link during the Offer period;
• the service was successfully connected and activated; and
• the service has remained continuously active and in good standing for the 90-day qualifying period, and has not been cancelled, suspended for non-payment, or subject to a chargeback or refund.

Verification may require information from Swoop, and issue of the gift card may be delayed where verification information is not yet available. We will use reasonable endeavours to issue gift cards promptly once verification is complete.

Gift cards will be delivered electronically to the email address provided in your claim, unless we notify you otherwise. It is your responsibility to provide accurate contact details; Pick A Deal is not responsible for gift cards that cannot be delivered due to incorrect details supplied by you.

6. Gift card conditions

• The type and brand of the $50 gift card is at Pick A Deal's discretion (for example, a digital prepaid or major-retailer gift card).
• Gift cards are not transferable, not exchangeable and not redeemable for cash.
• Gift cards are subject to the issuer's own terms and conditions, including any expiry date and usage restrictions.
• Once a gift card has been delivered to the email address you provided, Pick A Deal is not responsible for lost, stolen or deleted gift cards.

7. Exclusions

Without limiting anything else in these terms, a claim will not be eligible where:

• the sign-up was not made via the Pick A Deal partner link (for example, direct with Swoop, or via another comparison or referral service);
• the service is cancelled, transferred or disconnected within the 90-day qualifying period;
• the account is in arrears or suspended at the time of verification;
• the claim is fraudulent, duplicated or made using false or misleading information; or
• the claimant is an employee or contractor of Pick A Deal (HubIQ Pty Ltd) or their immediate family, unless otherwise approved.

Pick A Deal reserves the right to reject any claim it reasonably believes does not comply with these terms and conditions.

8. Relationship with Swoop

Your broadband service contract is between you and Swoop. Pick A Deal is a comparison and referral service only and is not responsible for the supply, quality, pricing, installation or performance of the Swoop service, or for any changes Swoop makes to its plans or pricing. Any complaints about the broadband service itself should be directed to Swoop.

Swoop plan pricing, availability and inclusions are set by Swoop and may change at any time. Nothing in this Offer affects your rights against Swoop under the Australian Consumer Law.

9. Privacy

Personal information collected in connection with this Offer (including through the claim form) is handled in accordance with our Privacy Policy. We may share your claim details with Swoop solely for the purpose of verifying your sign-up and the status of your service.

10. General conditions

• Pick A Deal may withdraw, suspend or amend this Offer (including these terms) at any time by updating this page. Eligible sign-ups made before any withdrawal or amendment will be honoured under the terms in force at the time of sign-up.
• These terms and conditions are governed by the laws of Western Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
• Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.
• If any part of these terms is found to be invalid or unenforceable, the remaining terms continue in full force.
• This Offer may not be used in conjunction with any other Pick A Deal promotional offer unless expressly stated.

11. Contact us

If you have any questions about this Offer or the status of a claim, please contact us:

• Email: admin@pickadeal.com.au
• Phone: 08 6336 6788
• Claim form: pickadeal.com.au/claim