Terms of Use

Please read these Terms of Use carefully before using the Pick A Deal website or services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Acceptance of terms

These Terms of Use ("Terms") govern your use of the website located at pickadeal.com.au and all associated pages and services (collectively, the "Website") operated by HubIQ Pty Ltd ABN 44 698 335 027 ("Pick A Deal", "we", "us" or "our").

By accessing or using our Website, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. These Terms are governed by the laws of Australia.

2. About our service

Pick A Deal provides a free online comparison and connection service that allows consumers to compare home service plans — including broadband, electricity, gas and mobile — from a range of participating providers. We also offer a moving home coordination service.

Our service is provided at no charge to consumers. We receive referral fees from participating providers when you connect through our Website. This commercial arrangement does not affect the price you pay — you will never pay more through Pick A Deal than by going directly to a provider.

Pick A Deal is a comparison and referral service only. We are not a service provider, network operator, energy retailer or telecommunications carrier. We do not supply or deliver any broadband, energy or mobile services ourselves.

3. Use of the website

You agree to use our Website only for lawful purposes and in a manner that does not infringe the rights of others. Specifically, you must not:

• use the Website for any fraudulent, deceptive or illegal purpose;
• use automated tools (including bots, scrapers or crawlers) to access or extract data from the Website without our written consent;
• attempt to gain unauthorised access to any part of the Website or its underlying systems;
• upload or transmit any virus, malware or harmful code;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• interfere with or disrupt the operation of the Website or servers; or
• reproduce, republish or distribute any content from the Website without our prior written consent.

We reserve the right to terminate or restrict your access to the Website at any time and without notice if we reasonably believe you have breached these Terms.

4. Intellectual property

All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of HubIQ Pty Ltd or its content licensors and is protected by Australian and international copyright, trademark and other intellectual property laws.

You may view and print pages from the Website for your personal, non-commercial use only. You must not reproduce, modify, distribute, republish or exploit any content from the Website without our express written permission.

The "Pick A Deal" name and logo are trademarks of HubIQ Pty Ltd. You must not use our trademarks without our prior written consent.

5. Third-party providers

The plans, products and services displayed on our Website are provided by independent third-party providers ("Participating Providers"). We do not represent or warrant the accuracy, completeness or suitability of any information provided by Participating Providers.

When you choose to connect with a Participating Provider through our Website, you enter into a direct contractual relationship with that provider. Pick A Deal is not a party to that contract and is not responsible for:

• the quality, delivery or performance of any products or services provided by a Participating Provider;
• any changes to plans, pricing or availability made by a Participating Provider after you connect;
• any billing disputes, service interruptions or complaints relating to a Participating Provider's services; or
• the privacy practices or terms and conditions of any Participating Provider.

Any disputes about products or services should be directed to the relevant Participating Provider. You may also contact relevant industry bodies or regulators such as the Telecommunications Industry Ombudsman (TIO) or the Australian Energy Regulator (AER).

6. Accuracy of information

We strive to ensure that plan information, pricing and availability displayed on our Website is accurate and up to date. However, plans change frequently and we do not guarantee that the information on our Website is complete, current or error-free at all times.

Plan information is provided for general comparison purposes only. Before entering into any agreement with a Participating Provider, you should confirm the current terms, pricing and availability directly with that provider.

Nothing on our Website constitutes financial, legal or professional advice. You should make your own independent assessment of any plan or service before signing up.

7. Limitation of liability

To the maximum extent permitted by applicable law (including the Australian Consumer Law), Pick A Deal and its directors, officers, employees and agents will not be liable for any loss or damage — including indirect, incidental, special, consequential or punitive loss — arising from:

• your use of, or inability to use, the Website;
• any inaccuracy, error or omission in plan information displayed on the Website;
• any act or omission of a Participating Provider;
• any unauthorised access to or alteration of your data; or
• any other matter relating to the Website or our services.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified.

Where our liability cannot be excluded, our liability is limited (at our option) to re-supplying the relevant service or paying the cost of re-supply.

8. Indemnity

You agree to indemnify, defend and hold harmless Pick A Deal and its directors, officers, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising from:

• your use of the Website in breach of these Terms;
• your violation of any applicable law or regulation; or
• any content or information you submit to us that is false, misleading or that infringes the rights of a third party.

9. Links to third-party websites

Our Website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse, control or take responsibility for the content, privacy practices or availability of any third-party website. You access third-party websites at your own risk and should review their terms and privacy policies before use.

10. Governing law

These Terms are governed by the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts of Australia in connection with any dispute arising under or in connection with these Terms.

If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions will continue in full force and effect.

11. Changes to these terms

We may update these Terms from time to time. Changes will be effective immediately upon posting to the Website with a revised "Last updated" date. Your continued use of the Website after any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Contact us

If you have any questions about these Terms, please contact us:

• Email: admin@pickadeal.com.au
• Phone: 08 6336 6788